Online Warranty Claim Workbench

CalSpas Test Dealer Acct / Filter Claims by date and status

Photos are required for the following claim types:

  • ALL labor only claims
  • ALL leak only claims
  • Cabinet Damage
  • Acrylic Issues
  • Covers (include a photo of the cover as well as the manufacturing tag on the lip of the cover)

Parts must be returned for the following claim types:

  • All Electrical Components
  • Please return pump and motor labels only. Do not return the entire pump
Claim # Service Order # Status Date Submitted Serial #/ Order # Customer Name Return Tracking # Credit Memo # Reservation # PO #
1 SO12345 Shipped 2024-03-15 123456789 John Doe 1234567890 CM12345 RES12345 PO12345
2 SO23456 In Progress 2024-03-20 987654321 Jane Smith 0987654321 CM23456 RES23456 PO23456
3 SO34567 Shipped 2024-03-25 456789123 Mike Johnson 4567890123 CM34567 RES34567 PO34567